I went with my husband a week ago and the house-keeper was making lewd comments and sexually suggestive statments while i was away Hotel looks okay from outside and more or less good from the reception side but the standard rooms are definitely not okay First thing that they are not too clean it means that you can easily find someone's hair in the bathroom and inside the towel.
Second thing that there is no even a single window at the room but a big terrace that you won't open. Third is the old AC leaking just in the floor. Fourth is the absence of any table or chair to work at or just to put your laptop. Fifth are the thin walls that you can hear your neighbours watching TV. However there is a kettle, refrigerator and microwave owen!!! But no safe There is no internet in the room and only avaible near the pool and at the reception Wi-Fi with normal speed.
Kitchen is not to good but with a pleasent and polite personnel. Pool area is fine and clean but no towels there. All sockets are US style and no way to get the adapter at the reception. Telephones between the rooms were not working or I did not inderstand how to use it. The place looks great from reception but inside tells a different story. I don't mind a hotel that is in need of upgrading bit this place needs far more.
The rooms are filthy and haven't been properly cleaned ever. Surely this shows people are not staying here! The floors are not swept or wiped. Stagnant water in the drainage outside the rooms. I'm only staying because evetywhere els is full otherwise I'd move immediately.. Don't not stay here if you can afford anywhere else.. I stayed at this hotel from June , Queen beds were just made with two flat sheets, no comforters or spreads.
Bathroom was very nice, however, the water temp could not be regulated so i would get from hot to cold in a minute. MOST of the staff including the manager had excellent customer service. Hotel is walking distance to powerboats and they had a very nice restaurant inside and vendors outside to purchase snacks. Pool had multiple bugs which was to be expected since the hotel is surrounded by trees, but the pool definitely needs to be repainted.
